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(051) - 111 - 30 - 30 - 30

Contact Directory

Head Office: 1 Faisal Avenue

Islamabad, Pakistan
UAN No. 051-111-30-30-30
Phone No. +92-51-9252805
Email: contactus@ztbl.com.pk

ZTBL Focal Person for Overseas Pakistanis

Head
Home Remittance Department

Phone No: 0092-51-9252739,
email: syed.naeem@ztbl.com.pk

Public Information Officer designated under Section 9 of Rights of Access to Information Act 2017

InamUllah
SVP (Public Relations & Media Services Department)

Phone No.051-9252681
email: inam.136748@ztbl.com.pk

Whistle Blower Disclosers

The Head, Whistle Blowing Unit,

Inspections & Complaint Department,
Head Office, 1-Faisal Avenue, Islamabad

Contact No: 051-9252026
E-mail: whistleblowingunit@ztbl.com.pk
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Office of the Chief Internal Auditor;
Head Office, 1-Faisal Avenue,  Islamabad

Contact No: 051-9252799
E-mail: whistleblowingunit@ztbl.com.pk

Focal Person Prohibition of smoking and protection of Non-Smokers Health Ordinance, 2002

Phone No: 051-9252672

Complaint Officer (Pension Matter)

Tanveer Ahmed
OG-I/ Head (C&RBU), HROD

Phone No. 051-9252676
email: crbu.hrod@ztbl.com.pk

Complaint Officer (Complaints Matters)

Mr. Piao Noor Khattak,
AVP/ Head(A&CU), I&CD,
Phone No. 051-9252780,
e-mail: piao.109974@ztbl.com.pk

Focal Person of State Bank of Pakistan (SBP) for matters related to PEPs

Muhammad Naqi Akbar
Joint Director
Banking Conduct & Consumer Protection Department
5th Floor, SBP, Karachi
Phone No. 021-99221935
Fax No. 021-99221154
email: naqi.akbar@sbp.org.pk

Focal person of ZTBL for matters related to Politically Exposed Persons (PEPs)

Head, Home Remittance Department
Phone No: 0092-51-9252739

email: syed.naeem@ztbl.com.pk
email: cpu.pep@ztbl.com.pk
email: aml.pep@ztbl.com.pk

Discrimination in Provision of Financial Services for attending the issues of PEPs

1) Sana Ullah
Senior Vice President, Credit Operation Department
051-9252718
0300-5105586
svp.cod@ztbl.com.pk

2) Syed Zulfiqar Ali Hashmi
Senior Vice President, Centralized Processing Department
051-9252677
0336-5319977
zulfiqar.hashmi@ztbl.com.pk

 

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